JOB ANNOUNCEMENT
IG (Individual Giving) Coordinator
📍 Location: Tirana
🕘 Employment Type: Full-time
About Us
SOS Children’s Villages Albania is part of a global organization dedicated to the well-being of children without parental care or at risk of losing it. We work to ensure every child grows up in a loving family environment and has access to education, care, and a future full of opportunities.
Mission of the Position
We are seeking a motivated and strategic IG Coordinator to lead our individual giving fundraising efforts. This role is central in developing and managing our IG fundraising channel via F2F and Digital campaigns for acquisition of new donors, as well via Loyalty program to maintain and ensure active monthly donations.
The IG Coordinator ensures that all activities align with internal guidelines, business plans, and reporting procedures set by the Fund Development & Communications Department.
Key Responsibilities
- Implement and drive the Individual Giving (IG) strategy across IG channels, including Face-to-Face (F2F), Digital, and Loyalty programs.
- Lead, coach, and coordinate the IG team and planned activities to ensure high-quality donor engagement and performance.
- Monitor, analyze, and report on campaign KPIs (e.g. response rate, ROI, attrition), and implement corrective actions as needed.
- Develop and manage strategic partnerships for new F2F locations, while maintaining effective collaboration and location management with existing partners.
- Ensure adequate staffing, capacity building, and professional development of the F2F team in line with the approved business plan.
- Oversee and guide digital fundraising activities to ensure consistency in digital presence, brand alignment, and donor acquisition.
- Lead donor loyalty initiatives and after-sales activities to ensure high-quality donor stewardship and retention.
- Conduct regular competitor and market analysis and adapt fundraising strategies accordingly.
- Ensure all donor communications comply with child rights principles and organizational policies and guidelines.
Requirements
- Proven experience in fundraising, sales, or project coordination, preferably in a results-driven environment.
- Strong leadership, communication, and team management skills.
- Demonstrated ability to analyze data, interpret KPIs, and make informed strategic decisions.
- Highly organized, results-oriented, and proactive in problem-solving.
- Familiarity with fundraising or sales KPIs and donor/client management systems is an advantage.
- Fluency in Albanian and English (written and spoken).
What We Offer
- A chance to make a tangible difference in the lives of children
- A collaborative and mission-driven work environment
- Training and support through the international SOS fundraising network
- Competitive salary based on experience
How to Apply
If you're passionate about inspiring people to support a meaningful cause and you have the experience to lead a high-performing team — we want to hear from you!
📧 Please send your CV to hr@soskd.org.al by March 23, 2026.
Subject line: Application for IG Coordinator
Please note that only shortlisted applicants will be contacted
