SOS Children’s Villages International is the world’s largest organisation focused on ensuring that children and young people without parental care or at risk of losing it grow up with the care, bonds and support they need to develop and become their strongest selves.
Organized as a federation, and locally led by National Associations, SOS Children’s Villages works in more than135 countries and territories around the world with the ambition to act so that to strengthen families who are under pressure so they can stay together. When this is not in a child or young person's best interests, we provide quality care according to their unique needs. In West, Central and North Africa specifically, we are active in 21 countries supporting children and families, together with partners, donors, communities, children, young people and families.
To support us with this important responsibility we are now looking for a committed:
CONTENT DEVELOPMENT ADVISOR - Office Region West, Central an North Africa
(f/m)
Location: Dakar (with between 30 or 50% field travel)
Tasks and Responsibilities
The Content Development Advisor rmission is to strengthenthe position of SOS Children’s Villages through communication, focusing on making WCNA National Associations (NA) and the International Office Region (IOR) more visible and attractive for donors and advocacy stakeholders
The purpose of this position is to be responsible for providing editorial support and contributing to the development of high-quality content (multimedia content and stories) in the region by covering programmes, current events and topics of interest, and by strengthening National Associations’ capacity to develop their own content.
Working mainly in the West Central and North African region, but also supporting global efforts, the Content Development Advisor will produce and coordinate external communications content with National Associations applying journalistic skills, turning this information into stories that are used by External Communications and fundraising parts of the organization/federation.The ultimate aim being to ensure that fundraising and communications colleagues (at national and international levels) produce and receive persuasive, relevant and timeous material about the work of SOS Children’s Villages, demonstrating its impact..
Under the leadership of the Regional Team Leader Communications and Brand, the Content Development Advisor is responsible for:
- Write stories and produce multimedia content driven by positioning, fundraising and advocacy needs
- Ensuring efficiency of response to various stakeholders’ requests, and timely submission of written, photo and video material to our global database for communication materials
- Provide and facilitate capacity-building and training for National Associations communications coordinator on storytelling and content production, branding, social media engagement, consent and privacy matters relating to child rights
- Lead the social media efforts (Twitter, LinkedIn) in English and French for the IOR
- Contribute to the shaping of the SOS Children’s Villages editorial plan and lead in the development of theme-related packages in line with the organization’s strategic initiatives
- Provide regular updates on important news, emergencies and events within the region
- Manage pool of freelancers: commissioning, briefing and managing freelance journalists and photographers, where necessary, to generate content from the field
- Build and maintain a network of useful external contacts (local journalists, NGOs, other external audiences) in the region in order to gain a better understanding of regional/country issues and to be informed of regional/country developments and be able to provide relevant guidance and advice on such issues.
Requirements
- Bachelor’s degree in communications, journalism, multimedia or related field
- At least 5 years’ work experience in communications (non-profit or international development are preferred) and/or journalism, and producing communications content (writing and multimedia)
- Experience working in developing countries (particularly in North, West & Central Africa), preferably in a media environment
- Knowledge of social development issues, such as child protection, education, community/programme development, community health, child and youth development or related field
- Ability to travel internationally within the region at short notice
- Good communication and diplomacy skills
- Fluent in French and English (spoken and written) is necessary (knowledge in Portuguese and/or Spanish a plus)
- Demonstrable experience and capability to manage projects autonomously.
- Ability to work virtually in a multicultural environment and to handle change
We offer
- Diverse, creative and challenging opportunities in an international working environment
- Possibility to make significant contribution towards the development of National Associations in the Region
- Competitive compensation package and excellent development opportunities in accordance with the organization’s child protection policy, all employment is subject to applicable background checks, including criminal record checks
What We Stand For:**
SOS Children’s Villages is committed to creating and maintaining a caring and protective environment, which promotes its core values, and prevents and addresses child abuse and exploitation. We strongly condemn all forms of child abuse and exploitation, be it within or outside of our organization, and always respond to any case of proven, alleged or attempted abuse within our sphere of influence according to its nature. Eff orts ensure that mechanisms are in place to raise awareness, aid prevention, encourage reporting and ease response. They range from human resource development actions such as training and counselling to measures such as suspension, dismissal, and legal action
If you are interested in this position, please send your detailed application by 7th June 2023 at the latest ,with :
- A CV including 3 references,
- A cover letter
- 1 or 2 work samples published online that would demonstrate your analytical & writing skills and/or multimedia skills produced by you personally.
Due to the high level of responses, SOS Children Villages can only respond to shortlisted candidates.
SOS Children’s Villages International, www.sos-childrensvillages.org/
SOS Children’s Villages Sri Lanka, a member organization of SOS-Kinderdorf International, provides total care to the children who have lost their parents as well as the children who are at risk of losing the care of their biological family. The organization has well established Projects in Piliyandala, Nuwaraeliya, Galle, Anuradhapura, Monaragala, Jaffna, Gandara, Peraliya, Malpotha and Mallavi invites applications from highly committed individuals who meet the requisite qualifications for the following position.
EXECUTIVE – HUMAN RESOURCES & ORGANIZATIONAL DEVELOPMENT
LOCATION - NATIONAL OFFICE – PILIYANDALA
Job Profile:
- Assist the Head of HR to drive the organizational HR & OD and Policies and strategies.
- Assist the Head of HR to implement safeguarding policies such as Prevention of Sexual Harassment Exploitation & Abuse (PSHEA) policy and the Code of Conduct.
- Coordinate key HR Functions such as recruitment, onboarding, training & development, employee satisfaction & benefit surveys and payroll.
- Coordinate Employee Engagement and Employee Welfare activities of the organization.
- Responsible for the timely issue employee documentation such as appointment letters, confirmation letter, promotion letters and job descriptions.
- Manage the leave and absence module in the HRIS system.
- Compile HR & OD reports such as capacity reports, attrition reports, training impact analysis, etc.
- Assist the Head of HR in managing the grievance & disciplinary procedures of the organization.
Key requirements:
- Degree or Diploma in Human Resources Management or equivalent from a recognized institution.
- A minimum of 3 – 4 years work experience in human resources is desired.
- Candidates must share in the organizational values of SOS Children’s Villages; Courage, Commitment, Accountability & Trust.
- Fluent in English & Sinhala in both speaking and writing. Tamil Language skill is an added advantage. Sound written & oral communication skills are desired.
- High degree of computer literacy in Email, MS Office and business communication tools such as MS Teams and previous exposure to HRIS systems are desired.
- Well organized and methodical candidates with good empathy and the ability to meet deadlines will have definite advantage.
Please submit your application along with the details of 3 non related referees on or before 21st May 2023 This position is open to Sri Lankan nationals only.
Please submit your application through the following link.
SOS Children’s Villages Sri Lanka is committed to protecting its staff, programme participants and the communities we serve (both children and adults) from harm from child abuse, sexual harassment, exploitation, abuse and all other types of harm. Every individual who joins SOS Children’s Villages Sri Lanka should understand his/her responsibility in ensuring a safeguarding environment. The highest standards of selection, recruitment and authentication procedures will be applied for all employment opportunities, including thorough cross-checking of references and submitting a current police clearance certificate.
SOS Children’s Villages International is the umbrella organisation for the global federation of SOS Children’s Villages. As a non-governmental social development organisation we support children without parental care and families in difficult living conditions through services in care, education, health and emergency relief, and we advocate for the rights of children and young people, in alliance with a great diversity of partners. We work in more than 130 countries and territories, reaching over one million children, young people, families and caregivers each year. To support us with this important responsibility the International Office CEE/CIS/ME is looking for a committed:
Internal Auditor (f/m/d)
Location: Tallinn/ Estonia, Skopje/ North Macedonia, and Almaty/Kazakhstan
Number of vacant positions:1 full-time positions
Mission of the position:
The main purpose is to safeguard SOS standards, enhance, support internal control and improvement of effectiveness and efficiency in operations in member associations through regular internal audit work, and follow up on recommendations made.
The Internal Auditor service includes also consultations for the preparation or conduct of investigations in the country. Those consultations may include also need-based project-related monitoring and supervising activities (e.g. Emergency Response Programme or Institutional Partnership Development related projects).
Tasks and Responsibilities:
- Prepare an annual Risk Based Audit Plan in close alignment with the Regional Internal Audit.
- Perform the full audit cycle of auditing, from planning to completion and Follow up.
- Define the audit methodology in close alignment with the regional Internal Auditor.
- Conduct physical visits to Programs and Projects according to the approved internal audit plan.
- Advise on internal regulations and review internal controls in the audited MA.
- Support the knowledge and awareness about internal audit work within the MA by conducting National meetings and actively participating in the Regional Network meetings and trainings.
- Carry out special reviews and assignments when requested by Regional Internal Auditor and support the Regional Office in Cross-Functional Internal Audits when requested.
- Carry out a follow-up on the timely implementation of the remediation measures agreed upon.
- Present major findings of each internal audit to the National Director and National Board and compile focused reports of the results of each internal audit.
- Maintain a historic overview of internal audits conducted and the status of follow-up or action plan completion.
- Upon request support communication and cooperation with external audit firms.
Investigations
- Conduct pre-assessments of complaints and whistleblower reports (in close cooperation, communication, and guidance by Deputy IDR and Integrity and Compliance division)
- Conduct internal investigations as commissioned by the Deputy International Director Region, International Director Region, or other stakeholders
- Collaborate with the regional focal point for integrity and compliance in terms of training and awareness raising
Child Safeguarding
- Responsible within own area of work to raise awareness of the SOS Child Protection Policy principles and to prevent and protect children from all forms of abuse, abandonment, exploitation, violence and discrimination
- Responsible to report any Child Safeguarding suspicion, concern, allegation or incident immediately following Child Safeguarding reporting procedures. CS report should be made to the CS focal person and/or to respective line manager.
Requirements:
- Higher education in Finance or Accounting or related studies
- Certified Internal Auditor or at least partly /Chartered Accountant / Certified Fraud Examiner CFE
- Minimum 4 years of relevant work experience in Finance, Accounting or Auditing
- Prior work experience in the NGO sector is desirable
- Considerable knowledge of the Standards for the Professional Practice of Internal Auditing and the Code of Ethics developed by the Institute of Internal Auditors
- knowledgeable in Child Rights and Child Safe Guarding Practices
- Proven knowledge in Microsoft office suite
- Excellent command in spoken and written English language
- Good command of Arabic or Russian languages
- Well-travelled and experience in dealing with cross cultures
- Strong communication and interpersonal skills
- Motivated self-starter with initiative, flexibility and enthusiasm and with highest level of integrity in dealing with employees
- Organizational and time management skills and ability to ensure compliance with organizational policies and procedures
- A strong team-player work ethic
We offer:
- Working for a meaningful cause
- A diverse range of interesting tasks in a leading INGO with multicultural working environment
- Opportunities for learning and development
- Caring and safe working environment
- A salary that will be commensurate with experience and qualifications
- Home-office possibility
What We Stand For: **
SOS Children’s Villages is committed to creating and maintaining a caring and protective environment, which promotes its core values, and prevents and addresses child abuse and exploitation. We strongly condemn all forms of child abuse and exploitation, be it within or outside of our organisation, and always respond to any case of proven, alleged or attempted abuse within our sphere of influence according to its nature. Efforts ensure that mechanisms are in place to raise awareness, aid prevention, encourage reporting, and ease response. The organisation prohibits harassment, exploitation and abuses by or of any employee, supervisor, manager, child, young people, community, contractor, applicant, or other individual with whom SOS Children’s Villages employees come into contact by virtue of their work. All employees are expected to carry out their duties in accordance with our prevention and protection against Sexual Harassment, Exploitation, and Abuse policy. In addition, SOS Children’s Villages apply a zero-tolerance concerning any fraud situation.
We also provide equal employment opportunities to all employees & qualified applicants without regard to race, colour, religion, gender, ancestry, national origin, age, disability, marital status, or class. SOS Children´s Villages complies with all applicable laws governing non-discrimination in employment.
Further information
This position involves working with an INGO committed to children and human rights and is subject to strict safer recruitment checks. The successful candidate will be required to complete safer recruitment checks including police and reference checks to help verify their suitability to work for SOS CV. In addition to candidate’s ability to perform the duties of the post, in the selection process will be also explored the motivation and approach of the candidate to safeguarding.
How to apply
If you are interested in this position, please apply by the latest date 26 May 2023.
SOS-Children’s Villages International, www.sos-childrensvillages.org.
Who we are
SOS Children’s Villages Ethiopia is a national member association to the International Federation of SOS Children’s Villages. It is non- political, not-for-profit, and non-religious social development organization focused on the wellbeing and development of children. It was founded in 1974 and has been a development partner since then with positive outcomes in the lives of many children, families and communities.
Today, we have grown significantly to meet the persistent challenges that confront Ethiopian children who have lost parental care and are at risk of losing their parental care. Working in close collaboration with international donors, local government and community based organizations across seven program locations; SOS Children’s Villages Ethiopia aspires that every child grows up with love, respect and security.
Why we need you?
We are looking for Youth Care Co-worker (YCCW) who is responsible for guiding the SOS CV youth according to SOS CV policies and procedures towards independence, so that when they leave the care of SOS CV they shall be self-sufficient contributing members of society.
In achieving this, the YCCW should be seen as a role model providing advice, guidance, support and a positive example to the youth in their development from adolescence to adulthood.
What we provide...
An amazing work environment that promotes personal growth through providing professional space to grow and advance your career!
Your role....
- Properly manages the paperwork and administration for the youth facility in collaboration with the national office
- Helps in budget preparation and administration. Accounts for all financial transactions as instructed by his/her manager or the operations department ensuring responsible financial planning at all times
- Ensures the properties/facilities and goods in the youth facility are effectively managed
- Produces good quality regular and ad-hoc reports in line with requirements from his/her manager and/or the national office
- Acts in a professional manner and treats all documentation and information in the strictest of confidence and in line with all SOS policies and procedures
- Collects and shares youth care good practices
- Ensures the implementation and follow up of the youth care evaluation
- Leads the Individual Development Plan (IDP) process and ensures that each youth has an IDP and that this is used effectively
- Creates a safe environment for the youths to live in and promotes a supportive environment where each individual is encouraged to be involved in the day to day running of the home,
- Enables the youths to take responsibility for their own development and supports them in learning the required personal and practical skills needed to live an independent life.
- Encourages them to gain understanding of their social, religious and cultural background.
- Works with the mothers in the SOS village from where the youths have been transferred.
- Ensures the youths maintain close contact with the SOS mothers, aunties, brothers and sisters.
- Maintains close contact and links with the schools/educational facilities to ensure a good understanding of each youths educational abilities and needs.
- Guides the youths towards finding suitable employment once they have finished education. Makes contact with colleges, employers and gives career and interview guidance and advice.
- Helps the youths gain the financial skills and responsibility needed to lead a secure and independent life outside of the youth facility.
- Encourages the youths to continue as an active and supportive member of the SOS village community, attending events and supporting the SOS mothers in their family lives and homes.
- Maintains good working relationships with the SOS mothers and all other co-workers within the village.
- Committed to assure safe environment child, young people and coworkers free from SHEA
- Responsible to take part in awareness raising session, report incident and participate in PSHEA.
Child Safeguarding
- Responsible to ensure that all beneficiaries are receiving ongoing, age-appropriate verbal or written information in relevant languages about SOS Children’s Villages Child Protection Policy and Code of Conduct.
- Ensure that all support is provided on the best interest of the child.
- Responsible to take part in raising awareness sessions and capacity building trainings in relation to CS and Code of Conduct and to prevent and protect children and young people from all forms of abuse, abandonment, exploitation, violence and discrimination
- Support children and young people to make them understand the CS risks and protection mechanisms
- Responsible to report any CS suspicion, concern, allegation or incident immediately, following Child Safeguarding reporting procedures. CS reports should be made to the CS team at programme level and/or to the respective line manager
Job Requirements
Education Requirements
- Degree (university, higher colleges) in a relevant discipline (for example education/childcare or child and/or youth care, community/social work)
Experience
- At least 1 years previous experience in child/youth quality care
- Work experience in education, social work or community development is desired
- Work experience with adolescents’ is desired
- Work experience in the national/local environment is desired
- Good understanding /exposure on PSHEA ( Protecting and preventing of Sexual Harassment and Abuse)
Competences
- Good knowledge of child, youth, family and community development
- Good knowledge of national child care legislation and child’s rights
- Strong and highly effective interpersonal, listening and communication skills, both written and verbal
- Demonstrates a high level of empathy/emotional intelligence particularly working with young people and adolescents
- Understanding and knowledge of subjects relating specifically to the care of adolescents (e.g. sexual health, HIV/Aids, relationships)
- Ability to work in a busy and pressurized environment
- High level of personal responsibility and integrity
- Good knowledge and understanding of the local and national culture and background
- ICT skills including working knowledge of Microsoft tools
- Ability to present professionally and effectively both on 1:1 and large groups basis
How to Apply
Excited to take on a new Challenge..
Then send us your application (application letter, detailed CV containing contact detail of there references) electronically through SOS Children Villages Application portal (ICIMS)
Female candidates are highly encouraged to apply.
Only shortlisted candidates will be contacted.
SOS Children’s Villages Ethiopia holds strict child safeguarding principles and a zero-tolerance policy for conducts of sexual harassment, exploitation and abuse in the workplace and other places where the organization’s activities are rendered. Parallel to technical competence, recruitment, selection and hiring decisions will give due emphasis to assessing candidates value congruence and thorough background checks, police clearance reference check processes.
SOS Children's Villages Ethiopia provides equal employment opportunities to all co-workers & qualified applicants without regard to race, colour, religion, gender, ancestry, national origin, age, disability, marital status, or class.
SOS Children’s Villages International is the umbrella organisation for the global federation of SOS Children’s Villages. As a non-governmental social development organisation we support children without parental care and families in difficult living conditions through services in care, education, health and emergency relief, and we advocate for the rights of children and young people, in alliance with a great diversity of partners. We work in 135 countries and territories, reaching over one million children, young people, families and caregivers each year. To support us with this important responsibility we are now looking for a committed:
Regional Grants Management & Institutional Partnership Development (IPD) Advisor
(f/m)
Location: Dakar, Senegal
Tasks and Responsibilities
Under the leadership of the Head of IPD, the Regional Grants Management & IPD Advisor is responsible for creating opportunities to diversify and mobilize financial resources by driving institutional fundraising and strategic partnerships with multi-lateral, government and foundation donors across West, Central and North Africa (WCNA). S/he will support the regional IPD team to implement the new Global IPD Strategy, aligning activities with SOS International’s 2030 Strategy. S/he will be responsible for supporting Member Associations to secure local IPD opportunities and for building their capacities in partnership development and donor contract acquisition. S/he will also support the sound grant management of donor-funded projects and ensure compliance with donor regulations and SOS policies:
- Coordinate and facilitate IPD processes across WCNA, supporting the implementation of a Regional IPD Action Plan and contributing to improved standards, processes and tools.
- Act as regional IPD focal point in providing support to selected National Associations.
- Develop and maintain good relationships with donors and stakeholders, positively representing the organisation’s aims and objectives.
- Monitor and identify funding opportunities.
- Lead and/or facilitate the preparation of high-quality concept notes and proposals
- Ensure high-quality donor servicing and grant management in compliance with donor regulations and SOS policies.
- Contribute to organisational learning by facilitating capacity building activities in Project Cycle Management (PCM) and the development of concept notes & proposals.
- Support programme innovation through research and close monitoring of the development sector.
- Ensure regular and proactive communication between internal stakeholders at the international, regional and national levels and external partners.
- Lead and/or participate in cross-functional processes to increase long-term net income and quality institutional partnerships
- Support WCNA IPD Network, linking IPD Focal Points across the region to develop and share best practices and lessons learnt
- Supervise (HR management, operations, reporting) regional Project Coordinators funded under IPD contracts when applicable
Requirements
Required Qualifications:
- University degree in International Development, Project Management, Business or related field, preference for post-graduate qualifications.
- Minimum 3-5 years’ working experience in the development sector in a similar role
- Strong understanding of funding environment, donor regulations and international development cooperation polices.
- Strong understanding of project management (Project Cycle Management, LFA, Results-Based Management) and grant management.
- Proven experience developing and maintaining effective donor relationships.
- Record of accomplishment in identifying funding opportunities, developing and securing donor contracts, and monitoring and reporting on implementation.
- Capacity building, training, workshop facilitation and coaching skills and experience.
- Basic financial management skills, including budget development and monitoring.
- Excellent written and spoken English and French, Portuguese/Spanish an asset
- Good knowledge of standard computer software (Word, Excel, PowerPoint, etc.). Knowledge of database packages useful
- Willing to travel regularly to international and remote project sites (up to 25% of time)
- Positive and professional approach: willingness to learn, highly organised, commitment to deadlines, results focused, strong analytical skills, and independent / self-motivated.
- Excellent interpersonal, presentation, communication and negotiation skills necessary to work effectively in a multi-cultural environment
- Support of SOS CVI’s vision, mission and values is essential
Desirable Qualifications:
- Experience in Child Protection, Community Empowerment and/or Gender Equality.
- Experience in remote team management, including support and training from a distance
- Experience working in a federation structure
- International professional experience, work experience in multiple WCNA countries.
We offer
- Diverse, creative and challenging opportunities in an international working environment
- Possibility to make significant contribution towards the development of Member Associations in the Region
- Competitive compensation package and excellent development opportunities In accordance with the organisation’s child protection policy, all employment is subject to applicable background checks, including criminal record checks
What We Stand For:**
SOS Children’s Villages is committed to creating and maintaining a caring and protective environment, which promotes its core values, and prevents and addresses child abuse and exploitation. We strongly condemn all forms of child abuse and exploitation, be it within or outside of our organization, and always respond to any case of proven, alleged or attempted abuse within our sphere of influence according to its nature. Eff orts ensure that mechanisms are in place to raise awareness, aid prevention, encourage reporting and ease response. They range from human resource development actions such as training and counselling to measures such as suspension, dismissal, and legal action
If you are interested in this position, please send your detailed application: CV including 3 references, cover letter and two examples of grants which you have successfully secured (donor, amount, countries, and application type) by May 31st, 2023 .
SOS-Children’s Villages International, www.sos-childrensvillages.org/.
Only the shortlisted candidates will be contacted.
VACANCY ANNOUNCEMENT – NATIONAL DIRECTOR – Tanzania and Zanzibar
Position title: National Director
Working location: Dar es Salaam
Supervisor: Chairman of National Board of Governors
Region: East and Southern Africa (ESAF)
Contract Period 3 years with possible extension
Context of the Organization
SOS Children’s Villages International (SOS CVI) is non-governmental and non-denominational organization working with communities, partners and states to ensure that the rights of all children are fulfilled in every society. SOS CVI is a global federation working to protect and care for children who have lost parental care, or who stand at risk of losing the care. We respect all religions and cultures and work with trusted partners in places where we can contribute to social development. Everything we do is made possible through the generous support of sponsors and donors, institutional and corporate partners, and loyal friends worldwide.
Envisioning that every child belongs to a family and grows up with love, respect and security, we exist to build families for children in need, we help them shape their own futures, and we share in the development of their communities. Everything we do is guided by the firm belief that no child should grow up alone and that we need to improve care for children who are at risk, enabling them to overcome precarious conditions and to succeed in life. To achieve our mission, our strategy for the upcoming decade focuses on ensuring the best care of children, innovation, and effective collaboration with more partners. Our core values guiding who we are and what we do include courage to take action, commitment to keep our promises, trust to believe in each other, and accountability to be reliable Partners.
Job Summary
The National Director (ND) ensures the effective overall direction, operations and performance of the Member Association (MA), by developing and executing core programme and financial strategies that lead to the sustainability of the organization. The ND leads and develops the MA with the support from leadership (Board and Management), to ensure effective delivery of programmes and services to children, families and communities within the frame of the MA’s vision, mission and values.
Main Clients
- Board of Directors
- National Management Team
- International Director Region
- CVI Representative
- Regional Office Function Directors & Advisors
Key performance areas and main responsibilities:
Strategic Direction and Governance
- Establish, guide, direct and oversee the strategic plans, under direction of the Board, to advance the mission and objectives and promote sustainability and growth of the MA, in line with global strategic plans
- Communicate SOS-KDI policy across SOS Children’s Villages in Tanzania and Zanzibar.
- Drive operational excellence by ensuring appropriate best practices, processes and technologies are in place.
- Drive adherence to corporate governance principles and statutes to ensure compliance at all times and ensure remedial action is taken where necessary.
- Ensure implementation of strategies and formulation of policies by delegating appropriate authority levels to key managers, and ensure effective monitoring and reporting of progress, aligned to strategic plans.
- Advise and support the establishment of effective national management systems and structures, governance systems and statutory requirements.
- Review strategy regularly, proactively assess future needs and perform sustainability forecasts to ensure relevance and appropriateness of the MA.
- Identify and address problems and opportunities central to business success timeously, and solve critical issues at highest levels.
- Oversee the implementation of effective monitoring and auditing systems aligned to agreed standards.
- Follow up on reports relating to the development and/or deviation from the expected route by any programme / project within the MA.
- Oversee the establishment of corrective measures / improvement plans where standards are not met.
- Lead by example in organizational ethics and morals, and take strong action against non-adherence to values, ethics and codes.
- Present plans, reports and proposals at Board meetings and/or Board sub-committees, and ensure that Board decisions/resolutions are translated into clear actions.
- Support the development of the Board and members through initiating orientation and other activities as directed by the Chairperson.
Sustainability and Fund Development
- Oversee the development and implementation of realistic and effective fund development plans and strategies.
- Develop contingency plans in conjunction with key managers to ensure long-term sustainability.
- Drive the creation of sustainable wealth to ensure achievement of strategic targets.
- Ensure long-term financial viability by continuously evaluating social, internal and external factors.
- Oversee the MA planning and budgeting processes.
- Evaluate financial trends and ratios and manage the MA’s expenditure within the approved budget to ensure effective cost control and savings under the direction of the Board.
- Review management and financial reporting and statements to determine progress and status in attaining objectives under the direction of the Board and assist to revise objectives and plans in accordance with current conditions when necessary.
Marketing and Brand Awareness
- Provide strategic and tactical guidance to the MA marketing, branding- and communication strategies and initiatives, together with the Fund Development and Communications department.
- Maintain close contact with internal and external marketing and related stakeholders to build strategic relationships, solicit continual feedback on current initiatives, and understand market needs and perceptions.
- Drive proactive and continuous communication amongst all stakeholders and partners to ensure active and informed involvement on organisation-wide marketing and branding initiatives.
Innovation, Transformation and Process Optimisation
- Evaluate the need for change and transformation initiatives in anticipation of the sector, National and International priorities.
- Initiate, lead, authorise and drive initiatives aimed at optimising programmes and operations, improving service delivery and reducing costs within the MA.
- Propose and present new innovative ideas to the Board and identify opportunities to leverage from partners and other networks.
Strategic Relationship Management
- Establish and manage relevant strategic partnerships and relationships with both internal and external stakeholders, focused on the rights of children without parental care or at risk of losing their parental care, to ensure enduring business associations to assist in achieving strategic objectives.
- Develop and maintain a positive corporate image with both internal and external stakeholders (including media) to ensure positive response to, perception and trust of the MA.
- Drive and guide the pursuit of advocacy objectives with NGO Child rights forums and in partnership with other NGOs in conjunction with the Children’s Rights and Advocacy Officer.
- Establish sound relationships with relevant government authorities and seek government recognition and support for SOS programmes.
- Oversee cross-national advocacy efforts on children’s issues of National relevance.
- Represent the MA towards provincial and national governments, forums, as well as other key partners / stakeholders in the child-care field together with Programme Directors and the Children’s Rights and Advocacy Officer.
- Support and act as the MA’s representative at affiliations, functions, events etc.
People Management and Development
- Set medium to long term goals and objectives for subordinates and actively monitor progress of the achievement of objectives.
- Ensure the professional recruitment, orientation, performance management and on-going development of national office management staff.
- Develop and maintain a high performance team, and regularly evaluate performance of subordinates to ensure functional objectives are met or exceeded according to established policies and objectives.
- Assure stable employee relations by managing conflict and creating a positive working environment.
- Oversee workforce planning to ensure team is suitably staffed to meet objectives taking into account various internal and external factors.
- Ensure work ethics is of such a nature that employees continuously strive towards improving their own performance.
- Provides technical assistance as and when needed, with the support of the National Management Staff in liaison with Regional Office (RO) (advisory/coordination) staff, and offer special support in times of crisis to all the programmes.
- Ensure that the organizational culture is maintained and that employees live the values of the MA.
- Oversee the sound management of all resources, and full compliance with international reporting and auditing requirements.
International Federation – GSC coordination
- Ensure a smooth flow of communication between MA and the RO, including adherence to reporting requirements and maintain effective communication structures and channels.
- Ensure MA’s compliance with
- reporting on developments as per the MA’s Strategic and Annual Plans;
- reporting on programmes development;
- Financial reporting, budgeting and accounting requirements.
- Oversee an efficient flow of funds to the programmes and projects.
- Coordinate feedback as and when required from relevant co-workers within the MA during international policy and guidelines development.
- Accommodate research programmes on common and/or crucial topics, as well as piloting some programmes/projects of importance to the international organisation.
- Participate in Regional Meetings and other Forums as determined by the RO.
- Support regional / international initiatives to promote exchange and sharing of experiences, information, and resources where necessary.
Child Safeguarding (CS)
- Responsible for implementation and management of SOS Child Protection Policy in MA and for reporting to the national Board
- Ensures that co-workers and programmes do no cause harm to children and young people and that they are not exposed to the risk of harm and abuse
- Responsible to report any concerns the organization has about children’s safety in its programmes and within the communities to the appropriate authorities
- Ensures that co-workers act within national law, Child Protection Policy, Code of Conduct and other child safeguarding requirements.
Knowledge, skills, qualifications, abilities and behavioral competences:
- Degree in Social Sciences or a Business related field such as marketing, accounting or management finance.
- Preferably a Master’s degree in Business Administration and/or Education and/or Social Sciences
- At least 10 years’ experience in developmental work at senior management and leadership positions
- Good understanding of policies and strategies relating to child development, programmes, education and advocacy
- Understanding of child rights, child development, family and community development, advocacy, rights-based programming.
- Solid understanding and knowledge of childcare legislation and policies
- Intercultural, gender and diversity sensitivity: able to bridge different national or organizational cultures and to work effectively in a multi-cultural and multi-ethnic environment respecting diversity
- Experience in developing, nurturing and implementing social development programmes and fund raising through establishment of long-term partnerships with stakeholders.
- Strong influential and executive leadership style, be an articulate and confident manager able to spur confidence in the organization, working closely with the Board of directors.
- Notable success working with and building high performance and successful teams in a multi-cultural setting.
- Excellent networking ability, persuasive communication, marketing and fundraising skills.
- A successful record of accomplishment working with and building high-performance teams in a multi-cultural setting.
- Strong managerial and implementation skills.
- Strong strategic awareness, integrating environmental developments, future orientation and a pragmatic view into operational planning and day-to-day work.
- Proactive decision-making based on sound analysis and excellent communication skills.
- Fluency in English is required (Fluency in one or more local languages is preferred)
- Valid driver’s license
How to Apply
If you believe you are the right candidate for the above position, please send your detailed curriculum vitae (CV), and photocopies of academic certificates. Applications should be submitted electronically through the iCIIMS link provided. All applications should be submitted not later than 28th May 2023.
Applications that are late do not have a CV or certificates attached will be disqualified. Only shortlisted candidates will be contacted.
“SOS Children´s Villages has zero-tolerance neither on sexual exploitation, harassment and abuse nor fraud and corruption, amongst other safeguarding aspects. We also provide equal employment opportunities to all employees & qualified applicants without regard to race, colour, religion, gender, national origin, age, disability, marital status, or class. SOS Children´s Villages complies with all applicable laws governing non-discrimination in employment.”
This position involves working with an INGO committed to children and human rights and is subject to strict safer recruitment checks. The successful candidate will be required to complete safer recruitment checks including police and reference checks to help verify their suitability to work for SOS CV. In addition to candidates’ ability to perform the duties of the post, in the selection process will be also explored the motivation and approach of the candidate to safeguarding.
Female candidates are highly encouraged to apply.
SOS Children's Villages, founded in 1949, is the world's largest non-governmental organization focused on supporting children and young people without parental care, or at risk of losing it.
Child neglect, abuse and abandonment is everywhere. Families are at risk of separation. Locally led, we work in more than 130 countries and territories to strengthen families who are under pressure so they can stay together. When this is not in a child or young person's best interests, we provide quality care according to their unique needs.
Together with partners, donors, communities, children, young people and families, we enable children to grow up with the bonds they need to develop and become their strongest selves. We speak up for each child's rights and advocate for change so all children can grow up in a supportive environment.
Location: Innsbruck, Vienna, Addis Ababa, Nairobi, Dakar, Faridabad, Skopje
Duration: limited contractof 5 years, with possibility of prolongation (full time)
Mission
The International Director Programme Development leads the International Program Development Function in the General Secretariat. The objective of the International Programme Development function is to driveprogrammestrategy and policy frames that enableMember Associations (MAs) to deliverhigh quality, locally relevant and impactful programmes for children and young people without or at risk of losing adequate parental care. It does this by working very closely with -and drawing on the expertise of- Member Associations, regional offices and other functions in the General Secretariat.Programme strategy and policy frames are holistically informed by the experience, evidence and innovation from the work of SOS Children’s Villages around the globe, andcaptures the voices and knowledge of children and young people themselves. Best practice and learnings from the alternative care sector and the wider not-for-profit sector are consistently sought; ensuring the Programme Development function enables SOS Children’s Villages to provideglobal thought-leadership on programmes for children and young people.
International Director Programme Development will:
- Lead the development of a global programme strategy and a programme policy, building on the SOS Care Promise, and support their implementation;
- Actively contribute to the development of clear minimum federation standards for high quality, innovative programmes that are understood and accepted by all federation stakeholders;
- Ensure that the General Secretariat (GSC) is able to adequatelymonitor minimum federation programme quality standards and support adequate compliance (quality assurance);
- Ensures holistic safeguarding and child rights-based approaches permeate programme development work. S/he serves as a role model for values-based conduct in the organization;
- Be a global thought leader, championing and shaping activities/agendas on programme development and innovation, and participate in coalitions, sector networks and partnerships;
- Mobilize and coordinate global programme development projects focused on programme quality, innovation, growth and ICT for development;
- Ensure SOS Children’s Villages leads and participates in international research in the alternative care sector and family development, further strengthening the thought leadership of the organization in the sector;
- Work closely with the Directors of Advocacy and Communications to ensure a strong linkage between Advocacy, Communications and Programmatic work such that the organization's advocacy and communications are evidence based and programmedriven and projects are further strengthened and improved through evidence-based advocacy and communications.
- Grow thecapacity and understanding of programme development across the federation;
- Given limited resources, ensure that the Programme Development Function is constantly setting clear priorities and focusing its work for maximum impact.
- Drive implementation of Monitoring, Evaluation, Accountability and Learning (MEAL) across the federation;
- Collaborate and support interlinkages of programme development with the humanitarian actions and projects, ensuring that the organization's humanitarian work builds on the daily programmatic work;
- Leads programme cycle management processes and linked digital systems for effective planning, monitoring, evaluation and research, and learning all following a results-based management (RBM) method.
- In a drive towards research, innovation and development, support and promote strategies and projects that enablethe implementation of new services and programmes.
The International Director leads a team of programme development experts and advisors ensuring they have the support, environment and resources needed to grow and perform. S/he is a member of the GSC Leadership Team.
Tasks & Responsibilities
Strategy and policy content leadership
- Lead and shape the development and implementation of long-term global programme development priorities, strategies and policies.
- Leadappropriate external engagement to ensure thatthe programme development is informed by sound analytical understanding of the operating context and the role of different state and non-state actors including other child rights civil society organizations.
- Develop and support the implementation of programme quality standards within the federation, including the necessary tools, capacity-building measures, monitoring and compliance measures.
- Promote coordination and build a shared vision towards use of evidence, learning and experience among the global programme development network (including regions) and other programme expert groups across the organization.
- Encourage the GSC regions to liaise with other regions to ensure best practice is shared;
- Support the management and use of strategic programmemonitoring and impact information for leadership decision making.
Linking & learning, knowledge management
- Tap into evidence and learning inside and outside the organization. Place emphasis on coordinating and promoting the exchange of programme experience, evidence and learning focused on quality, growth, positive change and digitalization. This includes show casingoutstanding programme examples and best practices across the organization.
- Provideprogramme development expert content advice to senior leadership such as the Executive Board, the Presidentand the International Senate.
Programme Management Processes and Systems Oversight
- Ensure that effective results-based management (RBM) processes and systems are implemented and improved across the federation. This includes programme planning, monitoring, evaluation and learning.
- Build and ensure leadership of cross-functional networks that ensure the continuous improvement of programme management processes and systems.
Programme development team and network leadership
- Manage, strengthen and lead a team of ProgrammeDevelopment leaders in the International Office (IO) based in different locations and virtually connected. This includes overseeing career development activities and HR administration.
- Provide visionary leadership to the GSC-wide programme development function by boosting cooperation between International Office and International Office Regions, especially by engagingand leveragingthe Global ProgrammeDevelopment Network consisting of the direct IO team and ProgrammeDevelopment Directors in the regional offices.
- Ensure that the team delivers agreed objectives through a collaborative and innovative teamwork environment that fosters diversity and complementarity of skills and capacities.
Requirements
Essential:
- Strong leadership & team management skills and the ability to build, lead and get the best out of a team
- At least 10 years of progressive programme development/innovation experience including at managerial level and in an international organization, including in an international children’s rights, human rights, development or humanitarian NGO or network
- Previous work experience in programme delivery preferably in relation to child rights and/or family strengthening and alternative care. This can be with national and/or local organizations with a focus on delivering programme change and innovation on the ground and with participation.
- Experience with/understanding of humanitarian programmes is beneficial.
- Strong leadership, strategic management and communication skills
- Strong skills in programme development and innovation
- Sound knowledge of international trends, policies and programmesregarding children without parental care or at risk of losing it, child rights. protection and development issues
- Solid understanding of safeguarding with the ability to incorporate and live safeguarding in his/her daily work
- Experience in steering large stakeholders' engagement to develop joint priorities, activities and projects and plans
- Strong communication, negotiation, representation and diplomatic skills, including the use of social media for communication and networking
- Results based management or similar experience with logical and results-based approach
Desirable:
- Direct work experience with children and young people without adequate parental care, or from other vulnerable backgrounds and hard-to-reach communities is a strong asset
- Proven ability to manage a dynamic virtual team spread around the world as well as diverse federation stakeholders at differing levels of the organization
- Excellent spoken and written English, good knowledge of at least a second language is a strong asset
We offer
- A diverse range of interesting tasks in a leading INGO multicultural working environment
- As a responsible employer we provide a range of training schemes and encourage educational enhancement
- A salary that will be commensurate with experience and qualifications
What We Stand For
SOS Children’s Villages is committed to creating and maintaining a caring and protective environment, which promotes its core values, and prevents and addresses child abuse and exploitation. We strongly condemn all forms of child abuse and exploitation, be it within or outside of our organization, and always respond to any case of proven, alleged or attempted abuse within our sphere of influence according to its nature. Efforts ensure that mechanisms are in place to raise awareness, aid prevention, encourage reporting and ease response. They range from human resource development actions such as training and counselling to measures such as suspension, dismissal, and legal action.
SOS Children’s Villages is committed to creating and maintaining a safe working environment for our staff, the children and young people and the communities that we work for. The organization prohibits harassment, exploitation and abuses by or of any employee, supervisor, manager, child, young people, community, contractor, applicant, or other individual with whom SOS Children’s Villages employees come into contact by virtue of their work. All employees are expected to carry out their duties in accordance with our prevention and protection against Sexual Harassment, Exploitation and Abuse policy.
In addition, SOS Children’s Villages apply a zero tolerance concerning any fraud situation. The organization does not charge a fee at any stage of the recruitment process.
Successful candidates will have to submit a criminal record certificate, current within the last three years. In accordance with the organisation’s child protection policy, these positions will be subject to criminal record checks.
If you are interested in this position, please submit your detailed application in Englishby the 31st of May, 2023 at https://careers-sos-kd.icims.com
Due to the high level of responses, SOS Children Villages can only respond to shortlisted candidates.
SOS Children's Villages, founded in 1949, is the world's largest non-governmental organization focused on supporting children and young people without parental care, or at risk of losing it.
Child neglect, abuse and abandonment is everywhere. Families are at risk of separation. Locally led, we work in more than 130 countries and territories to strengthen families who are under pressure so they can stay together. When this is not in a child or young person's best interests, we provide quality care according to their unique needs.
Together with partners, donors, communities, children, young people and families, we enable children to grow up with the bonds they need to develop and become their strongest selves. We speak up for each child's rights and advocate for change so all children can grow up in a supportive environment.
Location: Vienna, Innsbruck (Austria), Dakar (Senegal), Addis Ababa (Ethiopia), Nairobi (Kenya, only remote work possible from official home address in Kenya)
Duration:Full-time, Unlimited
Mission
SOS Children’s Villages strives to create and ensure a safe environment for everyone who engages with us internally or externally. An environment that does not expose children, young people and adults to harm, sexual exploitation and abuse.It also aims to manage its financial and other assets free from fraud and corruption.
The main high-level purposes of the Safeguarding and Anti-Corruption /Asset Protection team area are:
a) to lead and champion safeguarding priorities, strategies and action plans to ensure safeguarding and Anti-Corruption and Asset Protection are mainstreamed across all parts of the Federation
b) to support management in General Secretariat and Member Associations in the implementation of policies, practices, capacity building, awareness raising and other activities for prevention of harm, sexual exploitation, abuse, fraud and corruption wherever people engage with SOS Children’s Villages
c) to run the incident management process and support management response and actions when dealing with allegations made. It does this in conjunction with the independent audit and investigations unit and collaborates on a regular basis with the SOS Children’s Villages International Ombuds Office
d) support SOS Children’s Villages management in reportingall criminal acts or concerns for children’s, young people’s and vulnerable adult’s safety, to the appropriate authorities
e) to monitor, evaluate and report on progress in delivery of strategies, outcomes and learning to Governance, Leadership and Management.
f) to participate in, share with and learn from external networks to improve internal practice and to influence sector wide thinking and initiatives and facilitates relevant knowledge management.
Our Safeguarding approach is grounded in our organisation’s values of accountability, courage, trust, and commitment and Living Our Values. Our incident management is victim and survivor centred. Child Safeguarding covers children, young people and individuals who have left the care of SOS Children’s Villages Programmes; people affected by current and past abuse are in focus.
The purpose of the position is to build and continuously strengthen the Federation’s capability in Child Safeguarding. SOS Children’s Villages interacts through its programmes with tens of thousands of children in the provision of direct alternative care or, with partners, delivering family strengthening and other child centred programmes outside SOS Childrens Villages organisations. The provision of direct alternative care means that SOS Children’s Villages has specific and elevated safeguarding risks which differentiate it from other INGOs.
Working jointly with the Head of Adult Safeguarding and as required, other Safeguarding functions under the leadership of the Global Director of Safeguarding, the Head of Child Safeguarding develops, implements and strengthens integrated strategies, policies, processes, tools, training, systems and monitoring processes with specific focus on children and youth. The incumbent works with all layers and entities across the Federation to enable themto fulfil their safeguarding responsibilities including protection of complainants, witnessesand support to survivors.
The incumbent oversees and coordinates the safeguarding prevention actions and incident management for the International Office and as required, supports the International Office Regions and/or Member Associations. They report progress, outcomes and the overall incident management status for child safeguarding, and ensure further development based on lessons learnt including specific recommendations on prevention of child abuse and neglect and the safe implementation of programs. The incumbent supports the Global Director of Safeguarding in their leadership of the Federation wide network, supports the equivalent teams and individuals in the International Office Regions, GSC-run entities/programmes and as requested Member Associations. The incumbent works with SOS Children’s Villages federation legal bodies to report on, makes decisions and advances child safeguarding in cooperation with the Global Safeguarding Director.
Tasks & Responsibilities
1. Jointly championing Safeguarding
- Champions and enables mainstreaming of Safeguarding across the organisation’s staffing, functions, geographies and its programmes .
- Helps leaders (governance and management) understand and address power imbalances, especially in relation to gender, that are needed for the creation of a safe environment.
- Contributes to the development and implementation of Federation safeguarding strategies.
- Jointly builds the capacity of the safeguarding network as well as management and other staff across the Federation.
- Champions and roll-models the organisational values, behaviours and Code of Conduct.
- Works with other leaders to ensure strong integration of safeguarding principles with child rights-based, child and youth participation, programmatic, fundraising and other relevant approaches.
2. Support of management and others across the Federation to build a safe environment for children, youth and adults - with a special focus on children, with emphasis on prevention
- Contributes to the development of a full suite of aligned global policies, standards, processes, tools and systems for use across the Federation for Child, Youth and Adult Safeguarding with specific focus on children.
- Jointly develops awareness raising, training and other tools.
- Works with staff across the Federation managing related functions e.g., Care Giving, Organisational Culture.
- Leads safeguarding, prevention
3. Incident Management
- Ensures that the International Office team and international Office Regions are running robust child specific, Incident Management for GeneralSecretariat managed entities and supports Member Associations.
- Supports management in its role to ensure protection of victims and support to survivors, and in its responsibility for reporting of all criminal acts or concerns for children’s, young people’s and vulnerable adult’s safety, to the appropriate authorities
- Works with Audit and Investigations team to ensure high quality, comprehensive and aligned compliance audits and investigations.
- Ensures learning is used to improve incident management processes.
- Collaborates on a regular basis with the SOS Children’s Villages Ombuds Office in its role to protect the rights of child survivors to high quality incident management of their allegations.
4. Monitoring, evaluation, learning and reporting regarding child safeguarding. Working with the Head of Adult Safeguarding
- Reports progress on implementation of strategies and outcomes.
- Supports monitoring and evaluation of safeguarding approaches, strategies and outcomes.
- Gathers and shares learning across the Federation via management and the internal safeguarding network.
- Reporting to federation legal bodies.
- Participates in external networks to share and learn from best practice across the sector and similar organisations.
5. Management of staff and other resources
- Manages a diverse and collaborative team of Child Safeguarding experts and advisors at the international office and indirectly in regions, based in different locations and virtually connected.
- Manages budgets when delegated by the Global Director of Safeguarding.
Requirements
Essential:
- University degree or equivalent recognized professional certification (or registered professional), preferably in relevant field such as Social Sciences, Humanitarian or International Development, Psychology, Social Work, or International Law or other relevant studies combined with sound applied experience in adult social care and/or safeguarding-related field
- At least 10 years working in the safeguarding function, team or network in a complex global organization working with prevention and incident management and leading a significant numbers of staff
- A minimum of 10 years of progressive local and global relevant safeguarding experience including designing and/or implementing relevant initiatives such as training, awareness building, tools and process development, monitoring and evaluation
- Previous (leadership) experience in the design of safeguarding approaches, strategies, policy, standards, processes, systems for use across all functions, geographies and levels in a large organization or network
- Sound understanding and experience in creating, developing and implementing high quality policies, procedures and guidelines in a complex, diverse organization
- Experience in case management including conducting investigations and managing the process of resolving complex safeguarding issues, and in running incident management for an organization with a large and complex case load and in supporting other entities to do the same.
- Previous experience in leading and driving project and/or the management of strategic initiatives in related subject areas across a global organization preferably in an international NGO setting and with multiple stakeholders' requirements
- Previous experience in designing culturally sensitive training concepts and related materials, and communications with a view of capacity building for a range of audiences
- Experience in developing and enabling the utilization of successful monitoring, evaluation, learning and knowledge management culture, processes, tools and systems
- Expert knowledge of safeguarding legislation across multiple jurisdictions
- Project management skills and stakeholder management to build alignment and implementation success
- Very goodability to influence management and staff at all levels
- Expert team management skills with the ability to lead a diverse and inclusive globally distributed team and enable every team member to reach their full potential.
- Strong ability to take difficult decisions about complex issues using judgment and experience
- Very good communication and influencing skills
- Good management skills for a small team
- Ability to maintain the highest standard and quality of work, managing stress effectively whilst prioritizing multiple tasks and competing deadlines
- Being a participant in safeguarding networks
- Excellent command of English language skills (oral and written). Fluency in French or Spanish is an asset
- Work permit in the chosen country, and willingness to relocate to the chosen location, when necessary
Desirable
- Experience working for an international childcareorganization, and with direct experience in programmes, MHPSS and/or in working with participants.
- Experience in co-creation of strategy, policies, processes etc., with meaningful youth participation
- Strong and up-to-date understanding of safeguarding donor requirements (preferred)
We offer
- A diverse range of interesting tasks in a leading INGO multicultural working environment
- As a responsible employer we provide a range of training schemes and encourage educational enhancement
- A salary that will be commensurate with experience and qualifications
What We Stand For
SOS Children’s Villages is committed to creating and maintaining a caring and protective environment, which promotes its core values, and prevents and addresses child abuse and exploitation. We strongly condemn all forms of child abuse and exploitation, be it within or outside of our organization, and always respond to any case of proven, alleged or attempted abuse within our sphere of influence according to its nature. Efforts ensure that mechanisms are in place to raise awareness, aid prevention, encourage reporting and ease response. They range from human resource development actions such as training and counselling to measures such as suspension, dismissal, and legal action.
SOS Children’s Villages is committed to creating and maintaining a safe working environment for our staff, the children and young people and the communities that we work for. The organization prohibits harassment, exploitation and abuses by or of any employee, supervisor, manager, child, young people, community, contractor, applicant, or other individual with whom SOS Children’s Villages employees come into contact by virtue of their work. All employees are expected to carry out their duties in accordance with our prevention and protection against Sexual Harassment, Exploitation and Abuse policy.
In addition, SOS Children’s Villages apply zero tolerance concerning any fraud situation. The organization does not charge a fee at any stage of the recruitment process.
Successful candidates will have to submit a criminal record certificate, current within the last three years. In accordance with the organisation’s child protection policy, these positions will be subject to criminal record checks.
If you are interested in this position, please submit your detailed application in Englishby the 15th of May, 2023 at https://careers-sos-kd.icims.com
Due to the high level of responses, SOS Children Villages can only respond to shortlisted candidates.
SOS Children's Villages, founded in 1949, is the world's largest non-governmental organization focused on supporting children and young people without parental care, or at risk of losing it.
Child neglect, abuse and abandonment is everywhere. Families are at risk of separation. Locally led, we work in more than 130 countries and territories to strengthen families who are under pressure so they can stay together. When this is not in a child or young person's best interests, we provide quality care according to their unique needs.
Together with partners, donors, communities, children, young people and families, we enable children to grow up with the bonds they need to develop and become their strongest selves. We speak up for each child's rights and advocate for change so all children can grow up in a supportive environment.
Location: Innsbruck, Vienna (Austria),
Duration: Full time, unlimited
Mission
The Information & Communication Technology (ICT) function represents an innovative business partner for the SOS Children’s Villages Federation in the digital age. It powers value creation as well as competitive advantage and adapts agile to emerging opportunities, while delivering core functionality flawless and effectively. The ICT Network is a global team of ICT experts with diverse competencies and solid business understanding, which implements our ICT mission and serves as regional hubs to foster change and innovation.
The purpose of the position is to design, implement, roll-out, continuously improve and support the global reporting platform SOS Compass (Microsoft Power Bi) and support the overall management of the enterprise architecture portfolio. The aim of SOS Compass is to make data more accessible and understandable to stakeholders and to ensure that data is used effectively to inform decision-making. The Business Analyst (BA) works with different departments within the organization to identifydata needs and develop dashboards and reports that meet those needs.
The enterprise architecture portfolio comprises of a range of architecture domains, such as business, information, application, technology, and encompasses various perspectives, such as strategic, tactical, and operational.
Overall, this Business Analyst position exists to support the organization's mission of helping many more children to succeed in life by driving digitalis transformation and by providing data analysis tools that inform decision-making and drive positive outcomes.
Tasks & Responsibilities
- Designs, implements, rolls-out, continuously improves and supports the global reporting platform SOS Compass (Power Bi)
- Buildscapacity and consults stakeholders on digitalization topic, in particular on data analysis and reporting
- Implement Power Bi reports and hand them over to functions
- Managesthe IT project portfolio and coordinates domain IT activities
- Gathers, articulates and analyzes business requirements in this domain and supports the definition of software configuration specifications based on Enterprise Architecture principles
- Provides quality assurance of existing software specifications
- Manages the ongoing relationship with General Secretariat and Member Associations stakeholders to drive satisfaction with IT in various areas in the federation
Requirements
- Bachelor/Master’s degree or equivalent in Information Systems, IT, or Administration with focus on IT
- A minimum of 5 years of experience in Data Management, Business Analysis or System Quality Assurance(relevant work experience in iNGOs or international organisationswould be an asset)
- Experience in the area enterprise architecture or system architecture
- Knowledge of Enterprise Architecture modeling (e.g. ArchiMate, UML)
- Very good data modelling and data visualization skills
- Advanced Power Bi and SQL skills
- Knowledge of business process modeling (e.g. BPMN)
- Experience in translating business requirements into domain IT solutions
- Very good analytical skills to draw business-relevant conclusions
- Ability to work in agile, cross-functional teams
- Ability to work independently on defined areas
- Training and presentation skills
- Proficiency in English language (written and spoken), German would be an asset
- Willingness to relocate to the chosen location
We offer
- A diverse range of interesting tasks in a leading INGO multicultural working environment
- As a responsible employer we provide a range of training schemes and encourage educational enhancement
- A salary that will be commensurate with experience and qualifications
- 14 salaries/year
- Overtime – does not get lost and can be taken as hours off
- Home-office possibility (from your official home address in Austria)
- Possibility to work from abroad max 25% of your working time
- 25 days of paid annual leave
- Choice between Innsbruck and Vienna office
What We Stand For
SOS Children’s Villages is committed to creating and maintaining a caring and protective environment, which promotes its core values, and prevents and addresses child abuse and exploitation. We strongly condemn all forms of child abuse and exploitation, be it within or outside of our organization, and always respond to any case of proven, alleged or attempted abuse within our sphere of influence according to its nature. Efforts ensure that mechanisms are in place to raise awareness, aid prevention, encourage reporting and ease response. They range from human resource development actions such as training and counselling to measures such as suspension, dismissal, and legal action.
SOS Children’s Villages is committed to creating and maintaining a safe working environment for our staff, the children and young people and the communities that we work for. The organization prohibits harassment, exploitation and abuses by or of any employee, supervisor, manager, child, young people, community, contractor, applicant, or other individual with whom SOS Children’s Villages employees come into contact by virtue of their work. All employees are expected to carry out their duties in accordance with our prevention and protection against Sexual Harassment, Exploitation and Abuse policy.
In addition, SOS Children’s Villages apply a zero tolerance concerning any fraud situation. The organization does not charge a fee at any stage of the recruitment process.
Successful candidates will have to submit a criminal record certificate, current within the last three years. In accordance with the organisation’s child protection policy, these positions will be subject to criminal record checks.
If you are interested in this position, please submit your detailed application in English. This position is open until filled.
Due to the high level of responses, SOS Children Villages can only respond to shortlisted candidates.
Context of the Organization
SOS Children’s Villages International (SOS CVI) is non-governmental and non-denominational organization working with communities, partners and states to ensure that the rights of all children are fulfilled in every society. SOS CVI is a global federation working to protect and care for children who have lost parental care, or who stand at risk of losing the care. We respect all religions and cultures and work with trusted partners in places where we can contribute to social development. Everything we do is made possible through the generous support of sponsors and donors, institutional and corporate partners, and loyal friends worldwide.
Envisioning that every child belongs to a family and grows up with love, respect and security, we exist to build families for children in need, we help them shape their own futures, and we share in the development of their communities. Everything we do is guided by the firm belief that no child should grow up alone and that we need to improve care for children who are at risk, enabling them to overcome precarious conditions and to succeed in life. To achieve our mission, our strategy for the upcoming decade focuses on ensuring the best care of children, innovation, and effective collaboration with more partners. Our core values guiding who we are and what we do include courage to take action, commitment to keep our promises, trust to believe in each other, and accountability to be reliable Partners.
Job Summary
The Regional Safety and Security Adviser, Eastern and Southern Africa (ESAF) will ensure the overall adherence of the safety and security policies and protocols within the region. S/He will oversee, contribute towards, promote and implement the global security strategy, policies and guidelines in conjunction with (and in consideration of) International Security Policy and Standards for all SOS Children Village offices in ESAF and other designated entities (Member Associations (MA), National Associations (NA). The Regional Safety and Security Adviser proactively provides advice, support, instruction and training to all SOS CV offices in the region on security and safety issues and will work closely with the technical security appointments within the region and at global level. S/he manages the work in collaboration with the Regional Management Team (RMT), Functional Advisors and other team members, the National Directors and with other relevant ESAF & Internat. Office (IO) team members mainly International safety and security focal staff. In collaboration with external security bodies like the UNDSS and security focal persons within peer organisations s/he will do the security analysis of countries in the region.
She/he will ensure a consistent and effective flow of safety and security protocols and management within the SOS Children’s travels and activities, keeping relevant teams up to date on all developments both internally and externally.
Main Clients
- International Director of Region (IDR)
- ESAF regional team members
- SOS Children’s Villages International Representatives (CVI Reps)
- National Directors (NDs)
- National safety and security responsible staff
- Visitors from IO, Promoting and Supporting Association (PSA) staff, donors, sponsors, partners, etc
Key Duties and Responsibilities:
Overall safety and security management
- Provides an objective overview of security trends and issues across ESAF, which is not influenced or muddled by vested interests, office politics or unclear, complex accountability and reporting lines.
- Maintains an appropriate level of independence to intervene in situations where MAs level security management needs support, goes off track, and being available to deploy rapidly when necessary.
- Ensures that the responsibilities and deliverables of the role are feasible/achievable.
- Possession of the necessary skills, experience and attributes to foster a security culture and maintain the active engagement and respect of peers, technical subordinates, and management.
Mentoring and Coaching
- Lead, manage and provide capacity building support to employees in safety and security by ensuring clear goals and accountabilities are established and achieved
- Ensures staff have the required orientation and understanding of safety and security policies and protocols.
- Monitor compliance related to all safety and security requirements related to staff/visitor/contractors travel and security briefings.
- Monitor procedures are in place at RO, MAs and NAs level to assure that each new employee – international and/or national – receives a Security briefing including personal security and reference to the global security policy.
- Identify capacity gaps in safety and security work with the MAs and the Region to address them
- Working closely with HROD to oversee the development of records of staff security training and liaising with MA teams to ensure adequate planning and provision is made to meet the security requirements.
- Foster a team environment among the safety and security staff within the region.
- Deliver security training courses as required by global training guidance and in accordance with global standards
- Develop directly, and help countries to produce/procure, security training and briefing tools to ensure compliance with SOS CV International security policy and the maintenance of security best practices.
- Assist country/national offices in arranging security training workshops.
- Monitor training is up-to-date in ‘Hot Spot’ countries and countries with fluctuating security phase levels
Advisory & Monitoring Services:
- Act as lead and monitor/be consulted/included in all communications from the region related to safety and security incidents and planning.
- Provide timely feedback to questions raised from the field/any MA, IO, PSA and develop/maintain a database of security incidents with the active assistance of country security appointments/management.
- Make regular visits (or as needed) to all countries in the region to monitor security preparedness and field training. Provide a follow-up report with clear recommendations after each visit.
- Generate activity reports on security, including database analyses, new threats, responses and vulnerabilities and any relevant lessons learned from security and safety incidents.
- Provide timely, concise and clearly articulated quarterly security management compliance reports to Regional Management Team & Internet Office relevant staff
Dealing with Problems:
- This position is critical and very strategic, dealing with diverse demands and pressure from different parts of the organization to often tight policies and procedures: Member Associations (MA), Programme locations, Regional Office and Internet Office as well as key stakeholders and partners within the region
- The ability to prioritize and maintain focus while still demonstrating high levels of customer orientation are thus key for this position.
- The ability to identify, mitigate and manage safety and security risks
Contingency Planning and Crisis Management:
- Provide security input into developing contingency plan for the RO and MAs
- As required, respond to, support and advise the International Director of the Region (IDR), RMT members and National Directors during security/safety or humanitarian emergencies.
- Assist country entities to develop and test contingency plans and systems
- Oversee and manage the security incident reporting criteria in line with Global Policy & procedures.
- Ensure Gender and Child Safeguarding are integrated in all Security related programming.
- Be prepared to perform other emergency duties that may be assigned from time to time.
Knowledge, skills, qualifications, abilities and behavioral competences:
- A Bachelor’s degree (or equivalent experience) in a security management, police academy, or related discipline
- In depth knowledge in Security, International Development or related fields.
- In-depth understanding of International safety and security protocols and procedures.
- Deep and clear understanding of humanitarian principles, codes of conduct and ideally, specific sub-sector work: protection, health, shelter, linked to INGO field operations contexts.
- Good understanding and experience in neutrality in local conflicts and conflicting parties - interaction with all parties and maintaining a position of (humanitarian) neutrality is a necessity of the role.
- Demonstrable knowledge and practical work experience, preferably with non-profit or NGO within international humanitarian assistance programs, with proven capabilities in planning, organising and executing security operations in the field.
- In depth knowledge or work experience in post-conflict and/or complex emergency environment.
- Excellent interpersonal skills and the ability to work effectively with diverse teams.
- Proven ability to be flexible and work well under pressure in fast-paced team environments.
- Excellent negotiation skills (with senior level management and/or governmental authorities).
- Good training skills – the ability to develop, implement, facilitate and impart learning to a wide range of audiences.
- Demonstrable practical experience in security management, training or analysis and report writing role in a relevant organizational setting.
- Advanced level knowledge of communications technology, including VHF, HF radio systems, satellite communications, cell phone mediums, etc.
- At least 5 years of relevant experience within ESAF region
- Ability to travel as required and in difficult situations.
What we offer
- A diverse range of interesting tasks in a leading INGO multicultural working environment
- As a responsible employer we provide a range of training schemes and encourage educational enhancement
- An annual Gross salary range USD 36,000- 57,000 of that will be commensurate with experience and qualifications
- Position is based in 50% in Nairobi and 50% in Addis Ababa
“SOS Children’s Villages International holds strict child safeguarding principles and a zero-tolerance policy for conducts of sexual harassment, exploitation and abuse in the workplace and other places where the organization’s activities are rendered. Parallel to technical competence, recruitment, selection and hiring decisions will give due emphasis to assessing candidates value congruence and thorough background checks, police clearance reference check processes”.
How to Apply
If you believe you are the right candidate for the above position, please send your application letter, detailed curriculum vitae (CV), and photocopies of academic certificates, and names and contact details of three referees.
Applications that are late, or do not have CV or certificates attached, will be disqualified. Only shortlisted candidates will be contacted.
Applications including at least three traceable referees should be sent electronically through ICIIMS or HROD ESAF ESAF.HROD@sos-kd.org
We shall be recieving applications until the position is filled.
NOTE: previous applicants need not Re- apply.
Female candidates are highly encouraged to apply.